Why a Crisis is the Best Test of Your Communication and the Worst Time to Find Out It’s Not Working

Why a Crisis is the Best Test of Your Communication and the Worst Time to Find Out It’s Not Working

While the entire Texas coast is still trying to recover from Hurricane Harvey, many of my clients who were affected by the storm are calling to say they need help in the area of communication. Even though budgets are tight and many have been hit by expenses that couldn’t have been foreseen when budgets were […]

Is Your Poor Communication Costing You Dearly?

Is Your Poor Communication Costing You Dearly?

As a communication fanatic, I may be biased, but I think it’s time people stop taking communication for granted and start adding up the cost of poor communication. Too many people assume because their mouths work, their ears work, and they can read and write, that means they’re communicating. To a certain degree, they’re right. They […]

5 Proven, Stress-Free Ways to Get a Conversation Started

5 Proven, Stress-Free Ways to Get a Conversation Started

This week, I’m heading to the biggest conference of the year for professional speakers, the National Speakers Association’s Influence 2017 and I’m really looking forward to the opportunity to see old friends and meet new ones. As a professional communicator, you’d think starting a conversation with a new person is easy for me, but it’s not […]

Top 6 Communication Mistakes That Keep Women From Becoming Leaders

Top 6 Communication Mistakes That Keep Women From Becoming Leaders

Women represent 50% of the population, 60% of college degree earners, 47% of the US workforce, and hold 52% of professional jobs. However, when it comes to leading organizations, women only hold about 14% of leadership positions. There are a many reasons for this leadership gap, from over-emphasis and under-valuing of gender differences, to the […]

Accountability is the Language of Successful Leaders

Accountability is the Language of Successful Leaders

Over the past week, the word “Accountability” has come up over and over again. First, it was a client who was looking for a customized program for her leadership team to help them learn how to hold themselves and their employees accountable for their actions. The second time was when I was having a discussion […]

It’s Time to Stop Believing These Motivation Myths

It’s Time to Stop Believing These Motivation Myths

Motivation. The elusive Holy Grail of managers around the world. “Why aren’t my employees motivated?” “How can I motivate my employees?” “Why can’t I keep motivation going?” At least once a week I’m asked one of these questions by a caller, client, or workshop participant. The Gallup organization estimates that disengaged, unmotivated workers cost businesses about $300 billion […]

Four Lessons Learned from Jim Collins – Applied to Communication

Four Lessons Learned from Jim Collins – Applied to Communication

On Monday, I was lucky enough to attend the opening keynote address at the Government Finance Officers Association which was presented by Jim Collins, leadership expert and best selling author of several books, including “Good to Great: Why Some Companies Make the Leap and Others Don’t.” I have no intention of repeating his presentation by […]

My Top 10 Favorite Quotes About Communication

As far as I’m concerned, communication is the key to success in everything we do. From our relationships to our work, communication is what keeps us moving forward, learning, growing, overcoming obstacles, and it’s what makes life worth living. The abundance of quotes on the topic proves to me that I’m on to something, so […]

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