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Thomas-Kilmann Conflict Mode Instrument (TKI®)

The Thomas-Kilmann Conflict Mode Instrument (TKI®) tool is the world’s best-selling tool for helping people understand how different conflict-handling styles affect interpersonal and group dynamics—and for empowering them to choose the appropriate style for any situation.
The TKI tool assesses an individual’s typical behavior in conflict situations and describes it along two dimensions: assertiveness and cooperativeness. It provides detailed information about how that individual can effectively use five different conflict-handling modes, or styles.

Thomas-Kilmann Conflict Mode Instrument




BOOKS

Strengthen your relationships, increase productivity, and reduce conflict by improving your communication skills.
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In this book, Performance Communication Expert Amy Castro, MA, CSP, shares the top 10 most popular posts as selected by her readers, from her popular “Performance Communication Blog.”
Read what leaders like you have found to be Amy’s best tips, tools, and techniques for leadership communication.