Keeping Your Cool When Situations Heat Up
July 21, 1:30 pm CST
Can’t make it live? Register anyway and get the full recording!
In today’s stressful world, with demanding customers, difficult coworkers, and frustrating family members, it can be extra challenging to keep your cool when things heat up.
✔ Learn why emotions go from zero to 60 so fast
✔ Identify “hot buttons,” and learn how to avoid letting others push yours.
✔ Learn how to stay focused on your goals so your emotions don’t get the best of you.
✔ Walk away with specific communication techniques that keep your emotions in control, but also allow you to assertively navigate difficult situations without becoming a doormat.